Shipping & Returns

Order Confirmation

Once you place your order (congratulations!), we will send you a confirmation e-mail to the e-mail address that you provided during checkout. This is to acknowledge that the order has been confirmed and will begin processing. 

Shipping

All orders will be shipped within 1-2 business days after the order has been placed. From there the shipping method you use will then determine how long the transit time will take. On average all orders will be delivered 5-7 days from order date. If you have a special event where you need a specific delivery day, feel free to reach out to hello@lovekaya.com and we will see if we can help in any way to ensure your delivery is timely.

Returns or Damages

We want you to be happy!! If for any reason you don't like something from your purchase, or if you received something damaged we will gladly help you process a return/exchange within 30 days from purchase date. Simply reach out to us on Instagram, Facebook or hello@lovekaya.com with your order # and we will help you through the process. XO

Cancellations

If you made a purchase on accident, or for some reason need to cancel your order, we kindly ask that it be within 24 hours of the order date. If it exceeds the 24 hours please e-mail hello@lovekaya.com and we will find a resolution.

 

LoveKaya LLC

488 Narragansett Ave

Long Branch NJ 07740